---
# Identity Graphs | Reduce Customer Acquisition Cost
**URL:** https://www.sigmoid.com/case-studies/identity-graphs/
Date: 2020-09-29
Author: Sigmoid
Post Type: page
Summary: 11% match rate improvement with adaptive identity graphs Created an adaptive identity graph that automatically maps or un-maps an identity to a...Read More...
Featured Image: https://www.sigmoid.com/wp-content/uploads/2023/02/identity-graphs-cs-thumbnail-opt.jpg
---
# 11% match rate improvement with adaptive identity graphs
[fluentform id="47"]
Created an adaptive identity graph that automatically maps or un-maps an identity to a person in near real-time, maximizing customer acquisition and retention across markets.
### Business Challenges
The client is a leading IT company and wanted to build an Identity Graph, which can be utilized to match identities and highlight possible signals of intent for the acquisition and retention of consumers. The current computation time for creating graphs was too high, coupled with a lack of a well-defined testing framework to understand the quality of the identity graph and benchmark improvements.
### Sigmoid Solution
Sigmoid built an adaptive and self-learning identity graph that will automatically map or un-map an identity to a person in near real-time. We enabled deep drill down on data for understanding the time-based behavior patterns to identify bad behaviors of lead creation.
[Download case study](#ip-cs-Form)
### Business Impact
Our adaptive and self-learning graph solution led to a 15% improvement in predictive power and an 11% improvement in match rate.
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[lc_get_post post_type="lc_section" slug="find-out-footer-common-cta"]
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