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# Generating near real-time insights for a restaurant chain on a balanced scorecard powered by a LCNC data platform
**URL:** https://www.sigmoid.com/case-studies/scorecard-powered-by-a-lcnc-data-platform/
Date: 2022-12-16
Author: Sigmoid
Post Type: page
Summary: Balanced scorecard powered by a Low Code No Code data platform for a QSR Enabled insights on 70+ key performance metrics such...Read More...
Featured Image: https://www.sigmoid.com/wp-content/uploads/2023/02/scorecard-powered-by-a-lcnc-data-platform-cs-thumbnail-opt.jpg
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# Balanced scorecard powered by a Low Code No Code data platform for a QSR
Enabled insights on 70+ key performance metrics such as brand loyalty, operational excellence, profitability, and reach.
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Enabled insights on 70+ key performance metrics such as brand loyalty, operational excellence, profitability, and reach.
### Business Challenge
A leading restaurant chain in the US wanted insights on financial management, marketing, trading and real estate/equipment lease by analyzing data from ERP systems, marketing platforms, third-party data providers, and multiple internal sources. The biggest challenge for them was to consolidate all these data sources and track several brand pillars with key performance metrics such as brand loyalty, operational excellence, and profitability among others.
### Sigmoid Solution
Sigmoid implemented cloud-agnostic, Low Code/No Code tools that integrated multiple data sources with varying levels of granularity. We scoped the data and architected an environment to create [automated data pipelines](/etl-and-data-pipeline/) that integrated the data into AWS Redshift. The data pipelines were leveraged to build multilayered dashboards with critical brand performance pillars such as brand loyalty, operational excellence, profitability, [supply chain](/supply-chain-data-analytics/), restaurants’ reach, people, and technology. The multilayered dashboards enabled the client to extract actionable insights at many levels.
[Download case study](#ip-cs-Form)
### Business Impact
The balanced scorecard helped the client track performance indicators that can deliver granular insights on various brand pillars. On-the-go cross-device reporting was enabled to provide full visibility of the restaurants’ performance.
3 months to 1 day
reduction in insights generation timeline
70
key metrics consolidated in a single view
Multiple
dashboards with further drilled-down capability
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